Is More than Just a Diary System...

Smartdiary, the electronic diary of choice is more than just a simple calendar system. We provide a full resource management application, ensuring your business stays well managed - even during the tightest economy climate.

The appointment system comes with some unique, must have features to keep your customers coming back - again and again. Firstly, communication with your customers is essential - customers who know you are giving them a good deal are more likely to comeback. Smart SMS is probably the most efficient way to communicate with existing customers. cheep, direct marketing to people you know are already wanting your products / services. The system also includes A full contacts database which not only enables you to send out SMS messages with ease, keep track of customers and their previous appointments and insert existing customers with ease into a booking, but also, with the contact database you can import the details directly into word, outlook and excel using a mail merge - which can allow you to send out letters and emails quickly and easily!

To see these features in action, call one of our system specialists on 0845 128 0 178 for a FREE demo!

Shared Diary System

The best, off the shelf shared diary system available - Smartdiary allows you to not only create bookings, no matter where you are, it enables an unlimited number of users to access the diary at any given time - allowing them to not only read - but also to create and edit bookings in the electronic diary all at the same time!

Within milliseconds of saving your booking, your electronic diary takes the new data and sends it to your data center on the Smart-Sync servers.  Within seconds, that data will be on ALL of your networked machines, worldwide.

This means, your management and business becomes fully scalable - from two reception desks in one clinic, to 50 offices in 25 countries across the globe!  Our electronic diary's 'Smart-Sync' technology enables you to see your whole business from one place at any time - giving you a truly shared diary system.

The reliable guys at Constant Cooling are ready to help, giving you 100%!  From simple, great advice, through to designing a tailored product to suit your needs, to installation of the product – not to mention the friendly service!

Based in Cambridge, Constant Cooling provide a variety of styles and types of equipment ranging from manufacturers such as Mitsubishi Electric to Fujitsu and Toshiba – ensuring you receive the best equipment for the job at hand.

Together with their business partners, Constant Cooling effectively keep carbon emissions down offering energy efficiency surveys to show just how much energy the new equipment is helping.

'We have been using the Smart Diary for just over a year now and have found it to be a very useful tool in our day to day running of the business.  The system is user friendly and has some very useful features within the program and with the added support of the remote assistance and the guys in the office you know that you have 100% support whenever you need it.

In summary a very good piece of software which stops double bookings and missed appointments and ensures customer satisfaction.' 

Keep your customers happy!

As any sensible business owner knows, with times are getting tougher, we need to keep customers, let alone get new ones.  At Smartdiary, we understand that customer relationships are one of the key factors to make your business stand out above the rest.  With this in mind what better way to keep your customers happy than to keep them in touch.

Imagine making a hair booking over the phone and to have received a text within 5 mins confirming your booking with the name of the hairdresser and the time and date of the appointment – wow!  Not only that, you can then generate a letter or email, taking the details from your contact details automatically and have that sent through.  Simple things like ‘would you like a drink prepared for when you arrive?’, will make the customer feel like you really care.

Both of these can be setup in less than 5 mins and ensure that your customer feels great about your business before they even turn up!

Automated SMS messages can be setup to: confirm a booking, remind of a booking ‘x hours’ before and you can even send a text after the appointment thanking them!

For more details on the sms system or our shared diary system or to take a look at our personalised demo of Smartdiary please feel free to contact one of our dedicated specialists today on 0845 128 0 178!

Why choose our Electronic Diary System?

Smartdiary provide the best service for making your resource management effective pricing, easy to use and efficient.

We are proud to say that all of our customers receive outstanding support when questions arise, and that our electronic diary is the best available.

Through customer feedback, we have developed Smartdiary over the years to produce a shared calendar system with our customers in mind, having specially developed features through customer suggestions, we know what businesses need in an electronic diary, and we provide that as a high quality, cost effective service.

Using Smartdiary to book out the staff, all day bookings are placed into Smartdiary categorized under who will be working on the job, showing them quickly and effectively who will be working, where they will be, and what they will be doing.

Using notes to take details of any additional details made like artwork, the size of the job and whether it is the first time they have been floored or whether it is to repair old flooring or install new - all covered simply within the notes section of Smartdiary.

Weymouth & Portland National Sailing Academy (WPNSA) is the chosen venue for the 2012 olympic and paralympic sailing events, for which Team Great Britain is expected to overhaul its medal tally for the Beijing Games.

Why are we telling you this?  WPNSA are a Smartdiary customer, using the unique multi-resource functionality to manage the accomodation and facilities that they provide.  Events staged at WPNSA are scheduled using Smartdiary and include sailing competitions, lectures, social functions and corporate meetings.

Here at Smartdiary we are proud of our extensive and varied customer base and are particularly proud of our ties to the 2012 London games throught Weymouth & Portland Sailing Academy.

To find out more please vist WPNSA's website at www.wpnsa.org.uk.

More than simply a method of sending SMS text messages, Smart-SMS is a completely integrated communications solution for your Smartdiary.

Smart-SMS is your all in-one solution to communicate effectively and efficiently with your customers, suppliers and partners.

• Proven to reduce no shows and late appointments
• Cost effective, pin-point marketing
• Increased productivity and work-flow
• Enhances customer relationship management
• Up to 400 customisable built in messages

Integration

Smart-SMS is already included in your Smartdiary solution, all you need to do isselect or create your message, associate it with an appointment type and let Smartdiarydo the rest. Whether your computer has a network connection, or even if it's switchedoff you can be assured our UK SMS gateway will deliver your message directly to themain UK and European cellular carriers. More...

Our unique electronic diary system, Smartdiary, has allowed us to reach and help almost all possible business sectors, from Education to professional services each sector with a unique set of requirements filled by smartdiary and its managment systems - From the PC based electronic diary system, online booking software & web diary system, there is a smartdiary solution for your orgnisation.

For a tailored, demonstration of any Smartdiary products, please call one of our dedicated specialists today on 0844 128 0 178 for an interactive demo or alternatively contact us through an email.

Examples of how some of our customers use our management applications can be found below:

Schools, Colleges & University

Our electronic diary has a proven track record in the education sector, with current uses of Smartdiary varying from the management of staff diaries to the organisation of classes and exams. Additionally, many schools, colleges and universities are also integrating our ONLINE booking system to allow students and teachers to book online into student unions or IT suites.

Charity & Not For Profit

With customers ranging from Age Concern to The Salvation Army, Smartdiary is rapidly becoming the diary management system of choice for charitable organisations.  Our generous discounts for charities and the electronic diaries simple and intuative, easy to use interface ensure that the booking system and managment software are both competitively priced and easily used by your staff.

Service Providers & Engineers

The electronic diary, and web diary system are used by numerous engineering and installation organisations to manage the activity of their teams and ensure efficient use of their time. Using Smartdiary's Smart-SMS messaging facility, team members are always aware of their diary activity.

Sales & Marketing

Smartdiary facilitates the communication between team members and management, whilst monitoring sales activity via the inherent reporting functionality. In tandem with Smartdiary CONNECT, users are able to access Smartdiary from any mobile device, laptop and PC.

Local Councils, CABs & Government

With a large number of Citizen Advice Bureaus and Councils as Smartdiary customers, we are fully aware of the importance of Data Protection. Smartdiary's built-in User Account Control (sUAC) ensures that your data is seen by only those you choose.

Garage & Motor Trade

Smartdiary is currently used by hundreds in the automotive industry, with implementations varying from the management of staff diaries to providing online booking functionality for their customers via Smartdiary ONLINE.

Health, Hair & Beauty

A variety of beauty salons, hairdressers and health retreats have all found that Smartdiary improves their efficiency and drastically reduces no-shows via the improved communication with their customers, that Smartdiary facilitates.

For a tailored demonstration of Smartdiary, please call one of our dedicated specialists on 0844 128 0 178 for an interactive demo or alternatively contact us.