Keep your customers happy!

As any sensible business owner knows, with times are getting tougher, we need to keep customers, let alone get new ones.  At Smartdiary, we understand that customer relationships are one of the key factors to make your business stand out above the rest.  With this in mind what better way to keep your customers happy than to keep them in touch.

Imagine making a hair booking over the phone and to have received a text within 5 mins confirming your booking with the name of the hairdresser and the time and date of the appointment – wow!  Not only that, you can then generate a letter or email, taking the details from your contact details automatically and have that sent through.  Simple things like ‘would you like a drink prepared for when you arrive?’, will make the customer feel like you really care.

Both of these can be setup in less than 5 mins and ensure that your customer feels great about your business before they even turn up!

Automated SMS messages can be setup to: confirm a booking, remind of a booking ‘x hours’ before and you can even send a text after the appointment thanking them!

For more details on the sms system or our shared diary system or to take a look at our personalised demo of Smartdiary please feel free to contact one of our dedicated specialists today on 01625 449 010!